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TSS

Supervisor Console

🎯 Task Launcher πŸ“– Guide πŸ’¬ Messages Manager view β†’

Portfolio at a glance

StoreManagerOccPast-dueAutopayInsuredNet 30dReviewsAuct⚠BonusOpenAs of

πŸ•˜ Time & Coverage β€” today

β–Ό

Arrival is judged by the ADP clock-in (the reliable signal), not by when the dashboard was opened. A ⏱ note means the manager was on time per ADP but opened the app later.

StoreManagerADP punchDesk activityFlag
Timecards β€” this pay period
ManagerStoreHoursDaysLateAvg in

Manager sign-ins (app logins per store Β· stalest first)

StoreManagerLast sign-in7-dayFlag
Recent sign-in feed
WhenWhoStore

Call activity by store (RingCentral Β· most missed first while answer-rate is under review)

StoreExtCallsAnsweredMissedVMAnswer rate

πŸ“‹ Weekly manager reports (from each store's Weekly report tile β€” replaces the Google Form)

Loading weekly reports…

Tasks β€” HQ launcher & team chat (file new ones in the Task Launcher)

βœ… Completed β€” last 14 days (who closed what, and when)

β–Ό

Manager activity β€” since last sync (calls/notes waiting for the nightly office-system sync)

β–Ό

Escalations β€” tasks aged past threshold (grouped β€” click a group to expand)

🀝 Partnerships (free units given for referrals β€” quarterly review status)

πŸ“ž Cold-call outreach (who is working the contractor list β€” and whose warm leads have gone cold)

Rate-increase planning queue (supervisor-gated β€” review, then release to the manager)

TenantUnitSizeTypeCurrentStreetGap %TenureAutopay+$/yr

Releasing a plan populates that manager's "Rate increase plan" panel. The release write-back to the engine is the next build step β€” this console is read-only review for now.

Drill into a store (or click any store name above)